Contact Us – MEPCO Bill Online

Get In Touch

Welcome to the contact page of MEPCO Bill Online. We are always glad to hear from our readers — whether you want to ask a question, share feedback, or report something wrong on the site.

Before you reach out, please take a minute to read the sections below. They will help you reach the right place and get a faster reply.

Our Contact Information

What Can You Contact Us About?

You can write to us about any of the following:

  • Bill-checking questions — problems with finding your bill or using our guides
  • Feedback and suggestions — ideas for new guides or improvements to the site
  • Incorrect information — if you spot an outdated figure, wrong step, or broken link, tell us and we will fix it
  • Copyright / DMCA requests — if you believe any content on this site infringes your copyright (see the section below)
  • General site questions — anything else about how the website works

What We Cannot Help With

MEPCO Bill Online is an independent informational website. We do not have access to MEPCO’s internal systems, which means we cannot:

  • Look up your bill, account, or meter details for you
  • Fix wrong meter readings or billing disputes
  • Restore power or report outages
  • Process new connection applications
  • Reverse or track payments

For these official matters, please contact MEPCO directly using the official contact details in the section below.

Official MEPCO Contact Information

For complaints, faults, outages, new connections, and billing disputes, contact MEPCO itself:

How to Send Us a Message

Email us at [email protected] and include:

  1. Your name
  2. A clear subject line (for example: “Error on the bill payment guide”)
  3. Details of your question or issue — the more detail, the faster we can help

We aim to respond within 2–3 business days. Please note that we cannot reply to requests written in languages other than English or Urdu, and we cannot resolve official MEPCO service matters.

Copyright & DMCA Requests

If you believe any content on mepco-bill-online.com.pk infringes your copyright, send an email with the subject line “DMCA Request” and include:

  • Your full name and contact details
  • A description of the copyrighted work you own
  • The exact URL(s) of the allegedly infringing content on our site
  • A statement that you have a good-faith belief the use is unauthorized
  • A statement, under penalty of perjury, that the information in your notice is accurate

We investigate every valid request and remove or correct infringing content where required.

Our Legal and Information Pages

You can read our Privacy Policy to learn how we handle information collected on this website: